Samsung 1.9 cu. ft. Countertop Microwave for Built-In Application in Fingerprint Resistant Black Stainless Steel

User Friendly

by Vixda

Submitted 11-01-22

Beautiful looking, nice interior size, be sure to purchase the frame kit if its is for a built in

NO TRIM INCLUDED

by Beee

Submitted 11-01-22

I was looking for a replacement microwave for a built in location (not over stove), saw this model showing the nice looking trim piece in all the photos vs the MS19M8000AG (same microwave without the trim). Ordered this model and it arrived without the trim - only to find out after calling that the trim is not included. The features, dimensions, color, etc. are same as the 8000AG, was told the 8020TA is an "upgrade". Adverising this model always showing the trim while hiding that the trim is extra and not included is poor. I ordered through mobile app and there was no trim addition option (which also fits the 8000AG model) on the listing.

Replacing old built-in...

by Jimmy

Submitted 11-01-22

i replaced an old built in microwave with this one and it went very well. purchased the microwave and trim kit together (2 separate parts numbers). my only issue is that it does require a torx bit to take out one of the screws. i really recommend that samsung puts one of those bits in with their trim kit. it needs the t15h torx bit with the hole in the center to properly attach the trim-kit. not something you would normally have but at most hardware stores.

Microwave

by Jack

Submitted 11-01-22

"we are disappointed with samsung appliances and give them an f rating. Their service arm Service Quick has terrible processes, we received 14 service time changes; some the day before, how do i live my life? our microwave that is making a LOUD vibration sound that is associated with the device that takes 1800 household volts to 50,000 volts. the solution posed install a sound package which not a repair. the microwave should be replaced due to the servity. where is samsung on the mattter stay away from samsung products.

by Ed L

Submitted 11-01-22

purchased feb 2019 and installed with trim kit in june with matching double oven & cooktop. together, all looks great. thought unit had a bad magneto because when it ran, the unit was the noisiest microwave i have ever heard. finally had it looked at and when the tech took the unit apart to isolate the cause, saw that there was insufficient padding between the outside panel and base. the solution was to add additional padding (felt) to the unit between outside panel & oven base and also to places where the oven connects to the trim kit. this service call did cost me $87 but at least i have a quiet microwave. samsung really needs to properly pad out this unit to keep the noise level down to a whisper to get a 5 star rating. i should not have had to request this service call.