How to Prepare for an Appliance Delivery

1.10.20

How to Prepare for an Appliance Delivery

Here at Happys Appliances Outlet, we’re very proud of our friendly and speedy appliance delivery team. However, just like anything in life, things don’t always go exactly as planned and accidents do happen. In this blog, we’ll examine the proactive steps you can take to ensure that the delivery and installation of your new appliance goes swimmingly!

Communication

The most common issue that arises when appliances get delivered is miscommunication between the salesperson and the customer. When finalizing your purchase inside the store, it is always that you don’t forget to discuss specific details that might add extra time onto the delivery and installation. For example, if you live on the 5th floor of your apartment building, that is an important detail that needs to be communicated to your showroom rep. When the store schedules their deliveries, they have to figure out how long each job will take. If they aren’t aware that they have to travel five flights of steps upon arrival, this can add over an hour to the expected completion time. If you let them know ahead of time, everything is more likely to go smoothly.

Take Proper Measurements

Another common issue is the appliance not fitting in its space properly upon delivery. If you’re a first-time appliance buyer, you might not realize how many size and specification options exist in the realm of appliances! For this reason, it’s important that you’ve accurately measured the space your appliance is going to slide into to make sure it will fit. When dealing with appliances that drop into a counter or cabinet space such as a wall oven or cooktop, you’ll want to measure with extra precaution. These types of appliances usually require modification to your counter or cabinet, and it makes it a lot more difficult to install if you’ve taken too big or small of a chunk out.

Clear the Area

The last mishap we’ll cover deals with the customer not having their house prepared for the delivery. You’ll want to make sure there is a wide pathway for your appliance to pass through in order to avoid contact and/or damage with your furniture. If you have a large couch or kitchen table near your doorways, you’ll want to move them for sure. Another nice consideration to keep in mind is to shovel your driveway if you’re receiving an appliance in the winter time. It’s extremely difficult to move a dolly carrying a heavy appliance through multiple inches of snow, so we highly recommend doing this to ensure your appliances are delivered quickly and un-damaged.